Account

Questions relating to Member's individual accounts


How do I change my address?
Log in to your My Account page. You’ll be prompted to a page with your subscription history. Next to your active subscription, select Change Address. Select ...
Mon, Jul 30, 2018 at 11:02 AM

How do I update my credit card?
Log in to your Box of Style account, which should take you to your My Account page. If you’re already logged in, but not in the account homepage, simply cl...
Mon, Jul 30, 2018 at 11:02 AM

How do I change my subscription?
Currently, you cannot upgrade or downgrade your subscription. Please contact Member Services to assist you in canceling your existing subscription and setti...
Mon, Jul 30, 2018 at 11:03 AM

How do I cancel my subscription?
Seasonal subscription members can cancel anytime before the next billing date. Contact Member Services to process this request. Annual subscription membe...
Mon, Jul 30, 2018 at 11:03 AM

Is Billing automatic?
Yes, you will be billed automatically.  Annual members are auto-billed once a year after you receive your fourth Box and the new season starts. Annual mem...
Mon, Jul 30, 2018 at 11:04 AM

How do I reset my password?
Choose the Lost My Password option on the main login page. You can also contact our Member Services team to reset it and provide you a temporary password.
Mon, Jul 30, 2018 at 11:05 AM

How do I make selections for the upcoming Box?
When a new season launches, selection and add-ons are available for the first week based on your Inner Circle status. After the first week, selection and ad...
Mon, Jul 30, 2018 at 11:09 AM

How do I log in?
Click over the sign-in and enter the email address and password you signed up with.
Mon, Jul 30, 2018 at 11:12 AM

How do I check the status of my account?
Log in to your account and go to your My Account page. In your subscription section you’ll see all subscriptions you’ve had. Each subscription will list a s...
Mon, Jul 30, 2018 at 11:12 AM

How do I contact customer service?
Scroll down to the footer of the website on the bottom left-hand corner. Find the Customer Service column and select Email Us.
Mon, Jul 30, 2018 at 11:13 AM

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